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Avatar for Sunny-17
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This message was authored by: Sunny-17

Message posted on ‎04 May 2025 09:01 AM

Credit in account.

I have Credit in my account but cancelled my broadband at the end of April, will this be getting refunded or do I have to wait until the hub has been posted back?
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Avatar for cookiemonsteruk
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This message was authored by: cookiemonsteruk Answer

Message posted on ‎04 May 2025 09:12 AM

Re: Credit in account.

Posted by a Superuser, not a Sky employee. Find out more

@Sunny-17 

 

A refund should be paid to you around 6 weeks after your contract ends

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Avatar for cookiemonsteruk
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Superuser
This message was authored by: cookiemonsteruk Answer

Message posted on ‎04 May 2025 09:12 AM

Re: Credit in account.

Posted by a Superuser, not a Sky employee. Find out more

@Sunny-17 

 

A refund should be paid to you around 6 weeks after your contract ends

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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Avatar for JimM1
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This message was authored by: JimM1

Message posted on ‎04 May 2025 09:31 AM

Re: Credit in account.

@Sunny-17 Do keep all of the Return posting back to Sky, receipt for Royal Mail, track it yourself, sky are good at informing you as and when they get it, but do your part just incase.

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This message was authored by: caesarome

Message posted on ‎04 May 2025 09:42 AM

Re: Credit in account.

Posted by a Superuser, not a Sky employee. Find out more

@Sunny-17 .

On what date was your Sky billing date ?

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