Credit balance

[Craig203]

I'm no longer with sky but they've informed me I have a credit balance they wish to return to me. The number I was given to call is automated and it will as I understand it send the cheque to my previous address which is unacceptable, can anyone advise me of a solution to this.

Thanks

[caesarome · Accepted solution]

@Craig203 

We could usually help you via here by escalating your post to Sky about this but this is not available at present so you will have to contact them yourself so under “Need more help” if it is available should be the number to use:

https://www.sky.com/help

You can also contact Sky via social media:

https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295