Credit Refund

[Greenfingers001]

Thanks for escalating this. We’ve sent @Atomaspire an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.
 

[Dannehh]

Hi I've just seen I've got £42 in credit on my account, was hoping it would auto refund since I've not been with sky for 6 months now. Any help is appreciated!

[caesarome]

@Dannehh 

What is this credit from, an overpayment or compensation ?

[Dannehh]

Over payment, we cancelled the contract but money still came out 

[caesarome]

@Dannehh 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.

[Mr+Flibbles+86]

Thanks for escalating this. We’ve sent an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.

[Amby99]

Hello, how do I get a refund from sky?

[caesarome]

@Amby99 

Wecan arrange some help for you via here if you can let us know what this credit is from, so have you left Sky or is it due to an overpayment?

[Amby99]

I have now left sky and I'm £180+ in credit 

[caesarome]

@Amby99 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.

[Greenfingers001]

Thanks for escalating this. We’ve sent @Amby99  an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.

[AdamSW]

Would someone please help get my credit refunded back to my bank account please , I left my broadband service last month and the account shows in credit. Thanks.

[caesarome]

@AdamSW 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.

[Tom-W19]

Thanks for escalating. We've sent an invite to @AdamSW.

[Amby99]

Can someone give me a number to call to get a credit refund please