Credit Refund

[LauraMac38]

Hi @caesarome , thanks for escalating this. We’ve sent @Chloeeee2  an invite to chat.

[MB2003]

I would like the balance of my account £34.29 sent to my nominated bank please 

[caesarome]

@MB2003 

If you have a credit on your account is your payment details still in place so it can be refunded ?

[Bertdog]

I have £163.20 in credit. I have left sky and returned equipment promptly as asked.. I have called but nothing has happened and I really need this money, my payment method is still set up.

[MightyQuinn]

Hi @Bertdog 

I’ve escalated your post to the Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

[ItWasAllMichele]

Thanks for escalating this @MightyQuinn. We’ve sent an invite to chat to @Bertdog.

Please be aware conversations automatically close if there is no response within 48 hours.