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Discussion topic: Creating a new account
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This message was authored by: Nan+P
Message posted on 16 Dec 2025 02:26 PM
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Creating a new account
When I tried to create a new My Sky account, using my son's name but my email address, the message kept saying "You already have an account". I do already gave an account for a different address but I wanted to create a new account for my son, who is at a different address. He does not look at his emails, which is why I entered my email address. How can I resolve this problem?
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This message was authored by: PandJ2020
Posted by a Superuser, not a Sky employee.
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Message posted on 16 Dec 2025 02:31 PM
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Re: Creating a new account
@Nan+P wrote:
How can I resolve this problem?
You have to use a different email address.
I am just another Sky customer and my views are my own even if you don't like the answers
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