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Discussion topic: Contract

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This message was authored by: Pearl3

Contract

Can you check my contract and let me know if I can cancel it

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This message was authored by: GD1

Re: Contract

Posted by a Superuser, not a Sky employee. Find out more

@Pearl3  We are all customers here and can't check your contract, you should be able to do this yourself by logging into your Sky account.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: caesarome

Re: Contract

Posted by a Superuser, not a Sky employee. Find out more

@Pearl3 

Have a read of this:


https://www.sky.com/help/articles/your-sky-contract-start


It is your minimum term that expires and not the contract itself. Your contract might be visible via your Message Centre here:

 

https://messages.sky.com/message-centre/contracts

 

Or login to your Sky account and click on 'Offers and Upgrades' as the dates will show:


https://www.sky.com/myaccount/tv or
https://www.sky.com/hub/tv
https://www.sky.com/myaccount/bb-and-talk


Or you could login to your online billing and locate your first bill, just add the length of your contract on to this - 18/24 months and you will get an idea of when your minimum term is up.
You can access your online billing here:


https://www.sky.com/manage/bill

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