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Discussion topic: Contract ended

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This message was authored by: Anne771

Contract ended

I'm out of contract and was wondering if I could get a better deal than the £74 I pay now for a basic package.

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This message was authored by: caesarome

Re: Contract ended

Posted by a Superuser, not a Sky employee. Find out more

@Anne771 

As we are customers here you would need to call Sky to see what they say. If you are offered something you will need to make up your mind while on the call and it will come with a new 24 month contract.

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This message was authored by: Daniel0210

Re: Contract ended

Posted by a Superuser, not a Sky employee. Find out more

@Anne771 wrote:

I'm out of contract 


@Anne771 

A play on word I know but your contract doesn't end until you cancel the subscription. It's your discounts that end.


The best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

Significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new customer so don’t expect anything close to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that in 18/24 months time you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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