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Discussion topic: Contract ended email - possible phishing

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This message was authored by: IsThisNameOK

Contract ended email - possible phishing

I have had emails appearing to come from Sky saying my contract has ended and I can save £240 with a new 24month contract.

The address it apears to come from  sky @ email.contact.sky which looks fishy to me as its domain is ".sky" and not "sky.com"
They seem to know my name though.

I have logged onto my sky account and when I look a t my bills, they say my contract doesn't end until may/june 2027

Has anyone else had these emails and do you know if this in fact genuine?

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This message was authored by: GD1

Re: Contract ended email - possible phishing

Posted by a Superuser, not a Sky employee. Find out more

@IsThisNameOK  The domain is valid, a scammer would not address you by name and they would tell you to click a link with such wording as urgent, last chance etc

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Anonymous

Re: Contract ended email - possible phishing

@IsThisNameOK If in doubt, ring Sky to confirm if this is a genuine email or not. 

This message was authored by: TimmyBGood

Re: Contract ended email - possible phishing

Posted by a Superuser, not a Sky employee. Find out more

@IsThisNameOK wrote:


The address it apears to come from  sky @ email.contact.sky which looks fishy to me as its domain is ".sky" and not "sky.com"


The list of legitimate Top Level Domains is far, far longer than most people realise.

 

'dot sky' is administered out of Switzerland by an entity acting on behalf of Sky Group for server addresses used by Sky itself.

 

https://www.skygroup.sky/nic-sky 

 

For more than a decade it's been possible to apply for the right to operate a great many dictionary words as a 'gTLD' by offering The Internet Corporation for Assigned Names and Numbers (supposedly a non-profit organisation) a suitably large sum of money.

 

https://newgtlds.icann.org/en/applicants/global-support/faqs/faqs-en 

 

However Sky is one of very few big companies to actually use such a vanity domain because, as you've just demonstrated, it turns out people don't trust them ; )

 

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