11 Feb 2023 10:49 AM
Hi my contact is coming to an end in February. The prices are getting out of hand .I will be paying after February £113 And all we have is sports and land line don't even use are phone so what's the best deals available I'm a gold vip been with you for nearly 40 years.
11 Feb 2023 10:52 AM - last edited: 11 Feb 2023 10:53 AM
Posted by a Superuser, not a Sky employee. Find out more@Aurdry
This is primarily a customer helps customer forum. You aren’t addressing Sky Customer Services here.
If your discount is ending soon you will need to contact Sky to try to negotiate a new deal which will require another minimum term contract. Sky are not obliged to offer you another discount but if you sort something out to your satisfaction make a note of the date it’s ending.
You can either call Sky or use the following link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
This link https://www.sky.com/help/articles/been-overcharged may also help.
13 Feb 2023 10:20 AM
Posted by a Sky employeeEven with Signature and Sports at full price and your landline added on, it couldn't come to that amount. So it is likely you have a lot more on your subscription. If you are not making use of the additionals, then you could be saving a lot of ££ by removing them, to start with. And then potentially renegotiating the base pack and sports pack into a new contract with offers will help to reduce the costs even more.
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