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Discussion topic: Contacting an actual human being to get sky installed, any phone numbers anywhere?

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This message was authored by Molly44 This message was authored by: Molly44

Contacting an actual human being to get sky installed, any phone numbers anywhere?

I need to speak to an actual human being to get sky tv installed

looked for a phone number but I can't find one

Anyone have any idea how to call these people?


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Contacting an actual human being to get sky installed, any phone numbers anywhere?

Posted by a Superuser, not a Sky employee. Find out more

@Molly44  You posted this in the Sky Stream forum, however Sky Stream is a self service/setup system and is not related to Satellite (Sky Q) or Broadband installatuons.

 

If you do have Sky Stream Sky do not offer a setup service as you need to do that yourself.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Contacting an actual human being to get sky installed, any phone numbers anywhere?

Posted by a Superuser, not a Sky employee. Find out more

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number. If you are in the ROI on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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NOT a Sky Employee

This message was authored by GD1 This message was authored by: GD1 Answer

Re: Contacting an actual human being to get sky installed, any phone numbers anywhere?

Posted by a Superuser, not a Sky employee. Find out more

@Molly44  You posted this in the Sky Stream forum, however Sky Stream is a self service/setup system and is not related to Satellite (Sky Q) or Broadband installatuons.

 

If you do have Sky Stream Sky do not offer a setup service as you need to do that yourself.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by justmeee This message was authored by: justmeee

Re: Contacting an actual human being to get sky installed, any phone numbers anywhere?

You are absolutely right! Try searching 'Sky customer service number' .... You won't find one! Absolutely shocking. I have been away from sky for nearly 18 months now and it appears to have gone downhill. Called up to see if I can get a new customer deal, got told as 18 months are not up (17 months!) , I am not a 'new customer' and quoted me an existing customer price! Decided to stick with Virgin Media who gave me a great deal and chucked in TNT sport for free. Sky weren't prepared to negotiate whatsoever. 

This message was authored by mikealanr This message was authored by: mikealanr

Re: Contacting an actual human being to get sky installed, any phone numbers anywhere?

Posted by a Superuser, not a Sky employee. Find out more

Hi @justmeee 

 

That's not true. Googling 'Sky customer service number' gives this as the top result:

 

https://www.sky.com/help/home

 

Under the need more help drop-down it says:

 

If you'd still rather get in touch, contact us on xxxxxxxxxxx. And please bear with us. We get lots of calls every day, so your wait time will vary during busy periods. Opening times will vary by department.

 

Where x is the number (the forum doesn't allow us to post phone numbers)

 

One to bookmark for future use!

 

MikeAlanR

 

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
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