Discussion topic: Complaint

This message was authored by: AAsh86 · ‎11 Jul 2023

Not happy with the service received

I've been waiting for an engineer and he has left a postcard in my door saying I wasn't at home

time on the card and time I saw the card is 4 mins in the future! Not happy at all on top of this you are charging me for the missed visit of £25. This too after mentioning to you week early I've had a baby and want to change my package to something more affordable! Poor service.

This message was authored by: caesarome · ‎11 Jul 2023

@AAsh86

As we are customers here who help each other there is a form here you can use to register a complaint:

https://www.sky.com/help/articles/how-to-make-a-complaint

You could also call Sky to do this and to arrange a new date.

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Discussion topic: Complaint

Complaint

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