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Discussion topic: Complaint

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This message was authored by: Andy2011

Complaint

How do I raise a complaint to sky, they have screwed my account up and I now cannot order anything online on the app or sky web site

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This message was authored by: Mark39

Re: Complaint

Posted by a Superuser, not a Sky employee. Find out more
This message was authored by: caesarome

Re: Complaint

Posted by a Superuser, not a Sky employee. Find out more

@Andy2011 

How has you account been messed up and what happens when you try to place an order ?

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This message was authored by: Andy2011

Re: Complaint

It shows up as we cannot complete this order online, the only thing it lets me do is make some changes to tv package

This message was authored by: Me134

Re: Complaint


@Andy2011 wrote:

It shows up as we cannot complete this order online, the only thing it lets me do is make some changes to tv package


Rather than use the complaint form which needs to be given 6 weeks for a response you're best off contacting them.

https://www.sky.com/help/articles/contacting-sky

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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub
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