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Discussion topic: Compensation

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This message was authored by: Sreeamruth

Message posted on ‎05 Sep 2026 08:35 PM

Compensation

I would like to deduct the compensation amount given to me in this upcoming bill
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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎05 Sep 2026 08:39 PM

Re: Compensation

Posted by a Superuser, not a Sky employee. Find out more

@Sreeamruth  If the compensation has already been credited to your account it will automatically be used to offset any bills.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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This message was authored by: Sreeamruth

Message posted on ‎05 Sep 2026 09:36 PM

Re: Compensation

But my bank account showing that actual amount will be deducted by EOD
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This message was authored by: SKY1992bf

Message posted on ‎05 Sep 2026 09:42 PM

Re: Compensation

Posted by a Superuser, not a Sky employee. Find out more
@Sreeamruth wrote:
But my bank account showing that actual amount will be deducted by EOD

@Sreeamruth  Which means the credit wasn't applied in time for this month's payment so will be used for future bills

 

the payment for this month was requested before the credit was applied so it cannot be reversed 


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This message was authored by: caesarome

Message posted on ‎05 Sep 2026 10:12 PM

Re: Compensation

Posted by a Superuser, not a Sky employee. Find out more

Have a look at your following months bill @Sreeamruth as the credit should be used against that one.

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