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Discussion topic: Compensation

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Message posted on ‎07 Nov 2025 03:37 PM

Compensation

I've been waiting for compensation since July but have also had more owed prior to this why does it take so long everyone I've spoken to says just give them a few more days all lies 

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Message posted on ‎07 Nov 2025 03:58 PM

Re: Compensation

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@Gaming21 

What a this compensation from so is it a broadband or TV issue ?

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Message posted on ‎07 Nov 2025 04:47 PM

Re: Compensation

Broadband

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This message was authored by: caesarome

Message posted on ‎07 Nov 2025 05:00 PM

Re: Compensation

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And was this due to a delayed activation or because it was down for a while ?

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This message was authored by: Gaming21

Message posted on ‎07 Nov 2025 05:00 PM

Re: Compensation

Delayed activation

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Message posted on ‎07 Nov 2025 05:12 PM

Re: Compensation

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@Gaming21 

I would fill in this form to register a complaint:

 

https://www.sky.com/help/complaints

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Message posted on ‎14 Nov 2025 09:10 AM

Re: Compensation

I've emailed them loads and each person i speak to keeps telling me different 

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Message posted on ‎14 Nov 2025 09:13 AM

Re: Compensation

Posted by a Superuser, not a Sky employee. Find out more
@Gaming21 wrote:

I've emailed them loads and each person i speak to keeps telling me different 

Lodge the complaint in the first instance.

 

As mandatory compensation you'll eventually 'win'  - even if you have to take it to Ombudsman Services.

I am just another Sky customer and my views are my own even if you don't like the answers
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