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Discussion topic: Clicked on ppv boxing in error and sky took payment

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This message was authored by mongolufc This message was authored by: mongolufc

Clicked on ppv boxing in error and sky took payment

Hi my wife clicked on the eubank v smith fight in error but sky booked it straight away cannot cancel and EVERY avenue we have tried we just get a dead end  . REALLY PEEEED OFF with this appalling customer service where you can't even email anyone godforbid speak to someone.

Wouldn't mind but I can't stand Eubank jnr so I wouldn't pay 20 quid to watch him .

Anyway rant over  if anyone can help please let me know ASAP  before the fight starts (not that it would make zny difference) been trying to cancel since 7 30pm.

Thanks 

 

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This message was authored by caesarome This message was authored by: caesarome

Re: Clicked on ppv boxing in error and sky took payment

Posted by a Superuser, not a Sky employee. Find out more

You will need to call Sky to cancel it I'm afraid although if you don't watch it then you might not be charged.

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