This discussion topic has been answered Discussion topic: Cheque refund but going to old address

This message was authored by: kellybrown90 · ‎17 Mar 2026

Hi, I have recently requested a credit refund but the cheque is being sent to my old address where I had Sky Broadband. Please can you let me know who I contact to let them know the cheque needs to be sent to my new address? Thank you.

This message was authored by: caesarome · ‎17 Mar 2026

@kellybrown90

If you are still a customer your address would need updating so is the case because we can ask Skys messaging team on here to contact you via a chat bubble about this if you would like ?

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This message was authored by: caesarome · ‎17 Mar 2026

@kellybrown90

If you are still a customer your address would need updating so is the case because we can ask Skys messaging team on here to contact you via a chat bubble about this if you would like ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: kellybrown90 · ‎17 Mar 2026

Hi there, I have just contacted them via chat, thank you 🙂

This discussion topic has been answered Discussion topic: Cheque refund but going to old address

Cheque refund but going to old address

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