Discussion topic: Charged wheh subscription confirmed cancelled

This message was authored by: Emmabow · ‎03 Jul 2024

I have cancelled my sky subsrcription - i have retybed (with confirmation) my sky hub.
im being charge £120 for july? Im with abitger company now

This message was authored by: caesarome · ‎03 Jul 2024

Your bill will be produced right up to the day that you left as the bill itself is created 14 days in advance of the billing date so is this what has happened ?

If not and you left a while ago but billing has continued you will have to call Sky and let them know the date you left to another broadband ISP.

If your were wiyh Sky for TV then you should have given them 31 days notice to cancel.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: MarkGoldsmith · ‎03 Jul 2024

When was your last date?

Billing continues all the way up to your last day of service, and as Sky billing works a month in advance you will always overpay and then have the credit refunded.

Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue

NOT a Sky Employee

Discussion topic: Charged wheh subscription confirmed cancelled

Charged wheh subscription confirmed cancelled

All Replies

Re: Charged wheh subscription confirmed cancelled

Re: Charged wheh subscription confirmed cancelled

Was this discussion not helpful?

Search Sky Community

Start a new discussion