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Discussion topic: Landline calls

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This message was authored by Liebruti This message was authored by: Liebruti

Landline calls

I have cancelled sky talk anytime but I forgot and made one 23 min call and now must pay £7.50.Ok I understand but now the bill shows £14.23.Still just the one call.Do I get charged for people calling me.I cannot call SKY now to ask as they will charge me.Someone please help

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Landline calls

Posted by a Superuser, not a Sky employee. Find out more

@Liebruti 

All calls to Sky Customer Services are free from a Sky Talk landline. It doesn't matter which tariff you're on. You don't get charged for incoming calls.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Liebruti
Topic Author
This message was authored by Liebruti This message was authored by: Liebruti

Re: Landline calls

Thank you Daniel.

This message was authored by caesarome This message was authored by: caesarome

Re: Landline calls

Posted by a Superuser, not a Sky employee. Find out more

@Liebruti wrote:

but now the bill shows £14.23


So the bill should the call charge as £7.50 but that has now been replaced by £14.23 ?

 


@Liebruti wrote:

Do I get charged for people calling me.


No you don't get charged.

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