Discussion topic: Charged more than I expected

This message was authored by: Praful1 · ‎21 Mar 2025

I have closed my account with SKY but still have been charged for extra 1 month. Sky had advised that this would be refunded but no refund has been processed.

What can I do??

Thanks

Pay

This message was authored by: Daniel0210 · ‎21 Mar 2025

@Praful1

Bills ar3 generated 14 days before a payment date and you're charged up to and including the last day of your service. Any overpayment is then reimbursed (we usually say within 6 weeks but it appears to be longer than that at present).

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Praful1 · ‎21 Mar 2025

OK Thanks Daniel. Guess I will have to be more patient

Regards

This message was authored by: caesarome · ‎21 Mar 2025

@Praful1

When was the billing date for this ?

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Discussion topic: Charged more than I expected

Charged more than I expected

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