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Discussion topic: I made a payment but SKY said its unsuccessful, but money is deducted
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This message was authored by: kernel1
Message posted on 01 Nov 2025 07:45 PM
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I made a payment but SKY said its unsuccessful, but money is deducted
I paid using Zilch, my payment is deducted, but Sky said the payment is unsuccessful
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 01 Nov 2025 07:54 PM
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Re: I made a payment but SKY said its unsuccessful, but money is deducted
There should be no need to make any manual payments like this as you should have a reoccurring payment setup like a direct debit so Sky can take the payment from you. If Sky has said the payment was unsuccessful then it might be refunded back to you come Monday.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 01 Nov 2025 07:55 PM
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Re: I made a payment but SKY said its unsuccessful, but money is deducted
For Sky payments they only accept direct debit or credit/debit card through Mastercard or Visa.,
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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