22 Dec 2022 04:28 PM
I chargered more then normal I should charge
22 Dec 2022 04:29 PM
Posted by a Superuser, not a Sky employee. Find out more@Nawanshahr
A discounted deal might have ended. You would have been told the date the discounted deal was ending when you originally took it out. If you haven’t already you should compare a previous bill to your latest bill and see where the amounts differ.
If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another minimum term contract. Sky are not obliged to offer you another discount but if you sort something out to your satisfaction make a note of the date it’s ending.
You can either call Sky or use the following link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
This link https://www.sky.com/help/articles/been-overcharged may also help.
22 Dec 2022 04:29 PM
Posted by a Superuser, not a Sky employee. Find out moreHave you checked your bill? Compare it with the previous one and see where it's different. Discounts expired perhaps? Or are you new to Sky?
22 Dec 2022 04:48 PM
Posted by a Superuser, not a Sky employee. Find out more
@Nawanshahr wrote:
I chargered more then normal I should charge
Are you new to Sky @Nawanshahr if so then your first two bills are higher as they cover a long billing period than the usual 4 weeks.
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