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Discussion topic: Charged 39p for receiving a text on my landline from BT?

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This message was authored by Ginchy This message was authored by: Ginchy

Charged 39p for receiving a text on my landline from BT?

On my last bill in June I was charged 39p for a call from a bumber ending in 1111. I looked it up and on May 15th I receved an answering machine call from BT which I couldn't even understand. Why did sky charge me for this I never done anything to warrant this message or ask for it?


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Charged 39p for receiving a text on my landline from BT?

Posted by a Superuser, not a Sky employee. Find out more

@Ginchy wrote:

Just realised I never mentioned that it's my landline this happened on not a mobile is it the same thing?


That's ok, it's what I understood 🙂

 

If you call 0800-587-5252 I believe it gives you an option to stop receiving landline text messages.

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This message was authored by Mark39 This message was authored by: Mark39

Re: Charged 39p for receiving a text on my landline from BT?

Posted by a Superuser, not a Sky employee. Find out more

I imagine you unwittingly accepted the text message.

Ginchy
Topic Author
This message was authored by Ginchy This message was authored by: Ginchy

Re: Charged 39p for receiving a text on my landline from BT?

Thanks for the reply Mark.

 

So does this mean if I accept it I then have to pay for it and the person who sent it gets the 39p?

 

It's a scam in other words!

 

Yes?

 

Is there a way to set something up so that you never ever get these texts sent to you?

Ginchy
Topic Author
This message was authored by Ginchy This message was authored by: Ginchy

Re: Charged 39p for receiving a text on my landline from BT?

Just realised I never mentioned that it's my landline this happened on not a mobile is it the same thing?

This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Charged 39p for receiving a text on my landline from BT?

Posted by a Superuser, not a Sky employee. Find out more

@Ginchy wrote:

Just realised I never mentioned that it's my landline this happened on not a mobile is it the same thing?


That's ok, it's what I understood 🙂

 

If you call 0800-587-5252 I believe it gives you an option to stop receiving landline text messages.

Ginchy
Topic Author
This message was authored by Ginchy This message was authored by: Ginchy

Re: Charged 39p for receiving a text on my landline from BT?

Thanks Mark for the explanation and the solution cheers!

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