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Discussion topic: Changing payment date

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This message was authored by Gemmah2 This message was authored by: Gemmah2

Changing payment date

How do you go about changing payment date
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This message was authored by caesarome This message was authored by: caesarome

Re: Changing payment date

Posted by a Superuser, not a Sky employee. Find out more

If you are new to Sky then you can only change the date once the second bill has been paid. Once it has you can do this via the MySky app or online here:

 

https://www.sky.com/myaccount/bill/change-payment-date

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Changing payment date

Posted by a Superuser, not a Sky employee. Find out more

@Gemmah2  use the relevant section of the link below, if you're a new customer you have to allow two full billing cycles to pass before you can change it 

 

https://www.sky.com/help/articles/change-payment-method-or-date

 


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by Harvey141 This message was authored by: Harvey141

Re: Changing payment date

I would like to change my payment date to the 18th of July 2024 and there after every 4 weeks on a Thursday
This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Changing payment date

Posted by a Superuser, not a Sky employee. Find out more

@Harvey141  it's too late to change for this month as the bill has already been generated, moving forward You can't specify a certain day sky will only take payment between the 1st and 28th of every month 

 

you have to select a date between the range and every subsequent payment will be taken on that date every month 

 

you can change it using the relevant section of the link below 

 

https://www.sky.com/help/articles/change-payment-method-or-date


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others


If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by caesarome This message was authored by: caesarome

Re: Changing payment date

Posted by a Superuser, not a Sky employee. Find out more

@Harvey141 wrote:
I would like to change my payment date to the 18th of July 2024 and there after every 4 weeks on a Thursday

It is to late to change it to the 18th as it is only 8 days away as Sky bills are created 14 days in advance so you will need to do after the 18th July and if you next bill is due in the next 14 days or less you would need to do it after this as well.

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Changing payment date

Posted by a Superuser, not a Sky employee. Find out more

@Harvey141 wrote:
... every 4 weeks on a Thursday

Sky only offer monthly payment terms - ensure you have sufficient balance to avoid late payment charges and account restrictions.

I am just another Sky customer and my views are my own
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