I have been alerted for 4 or 5 months now that my regular monthly payment hasn't gone through and I may not be able to continue viewing Sky. Every month is the same as my previous credit card has been cancelled. Easy......................
So every month I go through the obvious solution to change my payment details and enter my new credit card. Easy ...........
NO!!!!!!!!
Every single time I try, and I do this may be 7 or 8 times each month, I get "Something wrong. Please try later" or a message saying the same.
I guess Sky are trying to force me to replace my credit card payment with a bank direct debit.
I HATE SKY WITH A PASSION.
Has anyone had similar issues with updating a payment method??? Every single help guide takes me to the exact same screen where I enter my new card details. But it never ever works. I know my new card off by heart. I know I enter the details correctly.
I want to cancel my Sky Account I am so stressed.
David Grundy
