Cannot change my payment method online for my broadband

[DonaldUK]

Hi, I've been attempting to update my payment method online (app and website) for my broadband service since I switched credit cards. However, whenever I click on "Review Payment Method," I get an error message saying, "Sorry, something has gone wrong, please try later." I've noticed a few others mentioning the same issue, but I haven't come across a solution yet. Any advice would be appreciated. Thanks!

[caesarome]

@DonaldUK 

All you can do is to call Sky as hopefully they can update it for you.

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.