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Discussion topic: Cancelling sky cinema

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This message was authored by: nick+cyrille

Cancelling sky cinema

I'd like help with cancelling my sky cinema package.

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This message was authored by: oldfella

Re: Cancelling sky cinema

Posted by a Superuser, not a Sky employee. Find out more

@nick+cyrille wrote:

I'd like help with cancelling my sky cinema package.


Hi @nick+cyrille 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

 

Ref Cancellation see link below.

https://www.sky.com/help/articles/change-your-package-2

 

This message was authored by: Daniel0210

Re: Cancelling sky cinema

Posted by a Superuser, not a Sky employee. Find out more

@nick+cyrille 
You can’t cancel anything via the forum. To remove part of your TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging. DMs are switched off

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Sky customer since 2001
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This message was authored by: nick+cyrille

Re: Cancelling sky cinema

Thanks 

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