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Discussion topic: Cancelliig sky Fiber

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This message was authored by Lamiaskull This message was authored by: Lamiaskull

Cancelliig sky Fiber

Hi. I've signed up to SKY fiber cpl weeks ago but I've still not been activated because they are awaiting for Openreach to send a specialist engineer to fix a line. Because I haven't been activated yet, can I still cancel and join Virgin Media for example as they have their own lines and won't need open reach to find that elusive engineer. Many thanks.
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This message was authored by daveNOS This message was authored by: daveNOS

Re: Cancelliig sky Fiber

Posted by a Superuser, not a Sky employee. Find out more

@Lamiaskull Yes you can cancel if you want to and sign up to Virgin.

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Cancelliig sky Fiber

Posted by a Superuser, not a Sky employee. Find out more

@Lamiaskull wrote:
Virgin Media for example as they have their own lines

The provisioning is primarily from the path to your property.  Depending on the current state and layout VM may also need to provision a connection to your house, including digging holes etc...

 

If there's cabling to the house already then they can usually provision quite quickly as they only need to provision in the roadside cabinet.  (They disconnect there to reduce interference on 'dead' lines)

I am just another Sky customer and my views are my own
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