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Discussion topic: Cancellation of tv

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This message was authored by: Benji1996

Cancellation of tv

Hello, I was wondering if there was anyway to have a broadband only deal? We have sky tv and the puck but since we've had it (around 3 years) we've only watched tv a handful of times so to us it's a big waste of money paying for a service we hardly use. It's spent most of its time in a drawer... we only want broadband nothing else if this is possible.

many thanks.

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This message was authored by: Daniel0210

Re: Cancellation of tv

Posted by a Superuser, not a Sky employee. Find out more

@Benji1996 
Why would you put the puck in a drawer?

 

To cancel your TV subscription fully, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you successfully cancel you should receive an acknowledgment email from Sky.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: Benji1996

Re: Cancellation of tv

It's unplugged and in a draw because we've never really used it. So put it oh the way.

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This message was authored by: Benji1996

Re: Cancellation of tv

So I can just cancel tv and still have broadband?

This message was authored by: Daniel0210

Re: Cancellation of tv

Posted by a Superuser, not a Sky employee. Find out more

@Benji1996 

Yes, as long as you're out of a discount period and give to required notice. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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