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Discussion topic: Canceling while in contract

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This message was authored by Lennonhorbs This message was authored by: Lennonhorbs

Canceling while in contract

Hi, I'm wanting to cancel but I'm still in contract. How do I do it? I'm happy to pay any leaving fees and send back the box. I've tried calling them and apparently I'm not allowed to leave . I've cancelled my direct debit. Can't afford it anymore. Quite simply I'm not paying it

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Canceling while in contract

Posted by a Superuser, not a Sky employee. Find out more

@Lennonhorbs 

Doing that is going to cause you additional problems. The latest T’s and C’s (which you agreed to) explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. It seems they won't agree.

 

Your services will be restricted, you won't be able to call Sky, you still can't cancel, late payment fees will be added and eventually Sky will involved a debt recovery company.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by daveNOS This message was authored by: daveNOS

Re: Canceling while in contract

Posted by a Superuser, not a Sky employee. Find out more

@Lennonhorbs wrote:

Hi, I'm wanting to cancel but I'm still in contract. How do I do it? I'm happy to pay any leaving fees and send back the box. I've tried calling them and apparently I'm not allowed to leave . I've cancelled my direct debit. Can't afford it anymore. Quite simply I'm not paying it


@Lennonhorbs Well, that's a rather bold and foolish path to take. You cannot claim you can't afford to pay when you state you are happy to pay any leaving fees(which would be the remaining months of your contract minus a small percentage).

Going down the route you state will only cause you further financial hardship and inevitably involve a debt collections agency making contact and adding their fees to what you owe.

 

 

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