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Discussion topic: Canceling Contract I have been talking to my computer for hours and they keep giving me the brushoff

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This message was authored by: Bazza1

Canceling Contract I have been talking to my computer for hours and they keep giving me the brushoff

All I'm asking for is a direct number to cancel my contract.

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This message was authored by: Daniel0210

Re: Canceling Contract I have been talking to my computer for hours and they keep giving me the brus

Posted by a Superuser, not a Sky employee. Find out more

@Bazza1 
To cancel all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you successfully cancel you should receive an acknowledgment email from Sky.

If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. It’s important that you obtain proof of posting and keep it safe and indefinitely.


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: MightyQuinn

Re: Canceling Contract I have been talking to my computer for hours and they keep giving me the brus

Posted by a Superuser, not a Sky employee. Find out more

@Bazza1 wrote:

All I'm asking for is a direct number to cancel my contract.


Hi @Bazza1   All we can do is point you in the right direction, as telephone numbers are blocked on the community.

This message was authored by: Chodley

Re: Canceling Contract I have been talking to my computer for hours and they keep giving me the brus

Posted by a Superuser, not a Sky employee. Find out more

If you din't say anything to the voice response sytem, it will usually put you through to a human

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