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Discussion topic: Cancel my broadband

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This message was authored by Vijayakumar This message was authored by: Vijayakumar

Cancel my broadband

Hi,
[content removed]

I am moving out from my current apartment and So, I would want to cancel my broadband plan.
Please could you assist me in cancelling my plan

 

Moderator note: personally identifiable information removed

 


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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Cancel my broadband

Posted by a Superuser, not a Sky employee. Find out more

@Vijayakumar 

Your post has been removed as you've included personal information on there. It should re-appear tomorrow (Monday) after moderation. 

Sky Broadband and Sky Talk
To cancel totally, you'll have to contact Sky and give the required notice of 14 days, but if you are still in the initial 18 months deal Sky could impose cancellation charges. This link may help https://www.sky.com/help/articles/cancel-sky-broadband

You’ll need to return any loaned router to Sky, so it’s important you get proof of posting and keep it indefinitely. Return packaging will be sent out to you near the end of the notice period (to the current address for the account). 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Cancel my broadband

Posted by a Superuser, not a Sky employee. Find out more

@Vijayakumar 

Your post has been removed as you've included personal information on there. It should re-appear tomorrow (Monday) after moderation. 

Sky Broadband and Sky Talk
To cancel totally, you'll have to contact Sky and give the required notice of 14 days, but if you are still in the initial 18 months deal Sky could impose cancellation charges. This link may help https://www.sky.com/help/articles/cancel-sky-broadband

You’ll need to return any loaned router to Sky, so it’s important you get proof of posting and keep it indefinitely. Return packaging will be sent out to you near the end of the notice period (to the current address for the account). 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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