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Discussion topic: Cancel engineer visit

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This message was authored by: SteveEdgar

Cancel engineer visit

Need to cancel engineer visit for tomorrow at home address on my account 

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This message was authored by: Annie+UK

Re: Cancel engineer visit

Posted by a Superuser, not a Sky employee. Find out more

This forum is primarily customer-to-customer help.

 

No one here knows who you are or has any acess to your account details, you will need to contact Sky by other means

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This message was authored by: caesarome

Re: Cancel engineer visit

Posted by a Superuser, not a Sky employee. Find out more

@SteveEdgar 

You can cancel it here:

 

https://www.sky.com/ordertracking

 

Doing so you should also beaware of this:

 

https://www.sky.com/help/articles/reschedule-your-sky-tv-engineer-appointment

 

We know life can get in the way, but missing your scheduled visit or cancelling/changing it on the day or day before, could mean you're charged £25 / €25 on your next bill.

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This message was authored by: Daniel0210

Re: Cancel engineer visit

Posted by a Superuser, not a Sky employee. Find out more

@SteveEdgar 

Any cancellation at such short notice is likely to incur a £25 charge. 


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