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Discussion topic: Cancel channels

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Avatar for Garysaiche
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This message was authored by: Garysaiche

Message posted on ‎27 Oct 2024 02:56 PM

Cancel channels

How do I cancel channels I go on there it's not coming up cancelled
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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎27 Oct 2024 03:00 PM

Re: Cancel channels

Posted by a Superuser, not a Sky employee. Find out more

@Garysaiche 
To remove part of your TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your My Sky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: caesarome

Message posted on ‎27 Oct 2024 04:05 PM

Re: Cancel channels

Posted by a Superuser, not a Sky employee. Find out more
@Garysaiche wrote:
I go on there it's not coming up cancelled

@Garysaiche 

Do you mean you have already contactyed Sky to give them your 31 days notice to cancel ?

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