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Discussion topic: Uk Retention team

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This message was authored by: Nixy

Uk Retention team

Is there a UK based retention team I can speak to about my account? 

I'm assuming the person who I spoke to today wasn't in the UK and I found it frustrating and difficult with being hard of hearing constantly being asked to repeat a word or spell a word. After the 3rd attempt at tel

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This message was authored by: caesarome

Re: Uk Retention team

Posted by a Superuser, not a Sky employee. Find out more

@Nixy wrote:

I found it frustrating and difficult with being hard of hearing 


Have you registered with Sky's accessibility team as there are then additional contact options that should be available to you that do not involve calling:

 

https://www.sky.com/help/articles/accessibility-information-sky-mobile-broadband-and-talk-customers

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