06 Jul 2024 10:47 AM
Hello,
I signed up in April to renew at £90 for my tv and I added on broadband too. I've not been charged this amount yet and just noticed my most recent bill is £102. Please can you contact me to refund me the overcharge and ensure moving forward, my bills are based on the contract renewal I agreed to on 27th April 2024 @ £90 p/m.
Many thanks,
Sarah
06 Jul 2024 10:50 AM
Posted by a Superuser, not a Sky employee. Find out moreWe're a customer Community. Have you checked your bills to see what makes up the additional charges?
06 Jul 2024 10:51 AM
Yes of course lol
06 Jul 2024 10:53 AM
Posted by a Superuser, not a Sky employee. Find out moreAnd what do they show you?.
06 Jul 2024 11:19 AM
Posted by a Superuser, not a Sky employee. Find out moreThose who didn't see an increase in April may have had an increase in July.
But as noted above, we're customers here and cannot see your bills... No one is going to call you from a post here.
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