stuck on enter my post code /lets find account/ sky stream

[bak3s18822]

Hi, I'm an new sky Stream customer and when I try to go onto my Sky I get to enter the postcode I tried multiple ways but haven't been able to log in can anyone help, please 

[caesarome]

Are you saying that you can't press the continue button, if so can you try a different web browser ?

[bak3s18822]

yes i cant press continue and tried 3 different browsers a iPhone iPad and laptop

[caesarome]

@bak3s18822 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies are not instant.

[bak3s18822]

caesarome  thanks for your help have a good weekend 

[Lisa-P1987]

Thanks for escalating this. We’ve sent bak3s18822 an invite to chat.