Discussion topic: Can I pause my account with sky?

This message was authored by: Jenna1601 · ‎30 Apr 2024

I'm in the process of moving house. I have left my house and had to move in with parents whilst I wait for my new house to complete. Is there any way I can pause my subscription?

This message was authored by: GD1 · ‎30 Apr 2024

@Jenna1601 Sky don't allow pausing of subscriptions, if you're outside a minimum term you'll need to cancel.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: SKY1992bf · ‎30 Apr 2024

@Jenna1601 There is no pause option, you either need to continue to pay or cancel and then re subscribe providing your not in contract for any part of subscription ( note you won't get new customer pricing by doing this unless you don't re subscribe for 18 months)

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Discussion topic: Can I pause my account with sky?

Can I pause my account with sky?

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