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Discussion topic: Call diversion

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Avatar for Norahlakin1
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This message was authored by: Norahlakin1

Message posted on ‎20 Sep 2024 08:16 AM

Call diversion

@Sky why am I still being charged call diversion when I asked for this to be removed last year and you still have been charging me
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Avatar for Mark39
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Superuser
This message was authored by: Mark39

Message posted on ‎20 Sep 2024 08:18 AM

Re: Call diversion

Posted by a Superuser, not a Sky employee. Find out more

@ sky is another customer, not Sky,customer services. We' re all customers here. Give Sky a call

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Avatar for MarkGoldsmith
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This message was authored by: MarkGoldsmith

Message posted on ‎20 Sep 2024 08:30 AM

Re: Call diversion

Posted by a Superuser, not a Sky employee. Find out more

Although what with the major outage Sky have been experiencing since 4pm yesterday I'd advise perhaps not trying to call customer services today as I'd suspect you will be on hold a lot longer waiting to speak with an agent.

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