CAncelling sky hub

[CSH]

hi, for some reason i have a sky hub broadband router being delivered. Don't know why and i want to cancel it. Anyone know how? Or when they deliver it can i say i don't want it and didn't want it in the first place. 

[Mark39 · Accepted solution]

Are you an existing Sky Broadband/Talk customer and recently upgraded your subscription or have you recently signed up?

[CSH]

i am an existing customer and recenetly renewed my subscription. 

[Mark39]

If you're being sent a 'Sky Broadband Hub' (see the attached link), it's the latest router and replaces earlier  versions. It's also a requirement for Sky VOIP if that's part of your renewed package.

https://www.sky.com/help/home/broadband/sky-broadband-equipment/sky-hub/lights-on-my-sky-hub/article...