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Discussion topic: C

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This message was authored by: No-TV

C

How do I cancel Sky Sports subscription? I can't see anyway of cancelling the subscription on the App or Sky account. I was given a 4 week Sky sports subscription complimentary for my length of membership and it has automatically created a following subscription cost of £40 , I am not happy this has now cost me for a service/subscription I didn't want to continue. 

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This message was authored by: caesarome

Re: C

Posted by a Superuser, not a Sky employee. Find out more

@No-TV 

You might be able to do this online here:
https://www.sky.com/mysky/tv/tv-packs


If not then you need to contact Sky and give them 31 days notice to cancel it, so you can either call or use the messaging service to do this.

 

https://www.sky.com/help/articles/cancel-sky-tv

 

Select "No, I still need help" at the bottom of the page on the above link.

 

If you call then say nothing when asked any questions by the bot and remain on the line.

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This message was authored by: Daniel0210

Re: C

Posted by a Superuser, not a Sky employee. Find out more

@No-TV 
To remove a part of your TV package you need to contact Sky giving the standard 31 days notice. 

You may be able to remove it via this link which includes a message option (usually available between 9am & 7.30pm) or by calling in using the number that should appear.
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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