0

Discussion topic: Broadband

Reply
Avatar for RebeccaJunor
Level 0 icon
What's this?
This message was authored by: RebeccaJunor

Message posted on ‎20 Apr 2026 12:32 AM

Broadband

I paid my bill on the 18/04/2026 but my Internet is not working
Report post
Post 1 of 3
151 Views
0 Likes
Reply
Reply

All Replies

Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎20 Apr 2026 05:12 AM

Re: Broadband

Posted by a Superuser, not a Sky employee. Find out more

@RebeccaJunor 

Is that your normal payment date? How did you pay? Did you make an unnecessary manual payment? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Report post
Post 2 of 3
135 Views
0 Likes
Reply
Avatar for arcadeavenger
Staff icon
What's this?
This message was authored by: arcadeavenger

Message posted on ‎20 Apr 2026 10:19 AM

Re: Broadband

Posted by a Sky employee

Hi @RebeccaJunor , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141 Thanks, Becca.
 

Report post
Post 3 of 3
120 Views
0 Likes
Reply
Reply