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This message was authored by: Joelene

Broadband

We change over to EE Broadband on the 6/4/25 just want to make sure they are paying our calculation fees

 


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This message was authored by: Daniel0210 Answer

Re: Broadband

Posted by a Superuser, not a Sky employee. Find out more

@Joelene 

See this link

https://ee.co.uk/help/broadband/getting-started/early-cancellation-credit 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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This message was authored by: JimM1

Re: Broadband

@Joelene Hope you are aware that YOU are paying the fees to sky if that is what you mean!

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This message was authored by: Joelene

Re: Broadband

We said they sort everything and paying the fees ? 

This message was authored by: JimM1

Re: Broadband

@Joelene Boy you are in for the shock off your life, YOU and YOU alone pay what ever final bill that sky throw at you.

 

Then you better go look on the EE web site for the we will pay you up to £300 to move to us, and see what you have to do, and in the timescale that it has to be done in. DO not miss the boat or you will get Nothing, and do look VERY closely at all the trip hazards for the NOT paying, which there are many....

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This message was authored by: Joelene

Re: Broadband

Thanku 

 

This message was authored by: Daniel0210 Answer

Re: Broadband

Posted by a Superuser, not a Sky employee. Find out more

@Joelene 

See this link

https://ee.co.uk/help/broadband/getting-started/early-cancellation-credit 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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This message was authored by: Joelene

Re: Broadband

Thankyou have not cancelled transfer with EE.Sky coming back to me after the 9th with a better deal.

This message was authored by: JimM1

Re: Broadband

@Joelene Did you do the EE all via online?

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This message was authored by: Joelene

Re: Broadband

Just contacted EE and canceled the transfer which was ment to be next Friday.

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This message was authored by: Joelene

Re: Broadband

Spoke to them directly and sky 

This message was authored by: JimM1

Re: Broadband

@Joelene Just make sure you get the e-mail from EE now about cancelling, and if sky send you one about staying, you may see something from sky in your My Messages section....

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