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Discussion topic: Broadband

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This message was authored by scoobydoo50 This message was authored by: scoobydoo50

Broadband

Sky how much will it be this year for your broadband or should I shop elsewhere for a better deal

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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Broadband

Posted by a Superuser, not a Sky employee. Find out more

@scoobydoo50 
If you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services on here. Your broadband renewal will be determined by you negotiating a new discount with Sky. 

If your discounts are ending soon the best new discounts are normally acquired by calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Broadband

Posted by a Superuser, not a Sky employee. Find out more

@scoobydoo50 
If you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services on here. Your broadband renewal will be determined by you negotiating a new discount with Sky. 

If your discounts are ending soon the best new discounts are normally acquired by calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Broadband

Posted by a Superuser, not a Sky employee. Find out more

@scoobydoo50 wrote:
... or should I shop elsewhere for a better deal

You should always check deals from other providers.  It's almost certain you'll get a cheaper deal as a new customer elsewhere.

I am just another Sky customer and my views are my own
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