Discussion topic: Broadband

This message was authored by: Pa33word1 · ‎14 Dec 2024

I have recently moved and unfortunately sky do not provide broadband at my new address, I was informed of this when I contacted sky about my move and was also informed i would not be charged as sky cannot provide the service. I have now received a email saying I will be charged £49.75 for early termination charges

This message was authored by: PandJ2020 · ‎14 Dec 2024

It will be an automated charge - you'll need to contact them again to deal with it.

I am just another Sky customer and my views are my own

This message was authored by: Daniel0210 · ‎15 Dec 2024

@Pa33word1

If you give them the date and rough time you called they can listen back to that call and confirm what you were told.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Broadband

Broadband

All Replies

Re: Broadband

Re: Broadband

Was this discussion not helpful?

Search Sky Community

Start a new discussion