Discussion topic: I would like to return to sky i have paid my last bill & would like to be reinstated
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Message posted on 09 Dec 2024 06:28 PM
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I would like to return to sky i have paid my last bill & would like to be reinstated
I have paid my last bill & would like to be reinstated & would like to change my new address so I can be on broadband & TV package again
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Message posted on 09 Dec 2024 06:33 PM
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Re: I would like to return to sky i have paid my last bill & would like to be reinstated
I'd suggest giving Sky a call.
Message posted on 15 Dec 2024 07:50 AM
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Re: I would like to return to sky i have paid my last bill & would like to be reinstated
Message posted on 15 Dec 2024 07:55 AM
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Re: I would like to return to sky i have paid my last bill & would like to be reinstated
@tyson086
Restrictions are normally only due to a missed payment and they are applied automatically so agents can’t override the process.
Sky won’t reinstate services until you’ve paid what is owed in full and set up a new continuous payment method. If your payment is two or more weeks overdue you will have to pay the next bill as well. It’s worth noting that it you’re in arrears for 56+ days Sky can fully terminate your subscription.
Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Also, any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week.
You should be able to pay the bill and set up your direct debit via the MySky app or online using this link
https://www.sky.com/manage/bill/
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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