0

Discussion topic: Broadband has no wifi connection

Reply
This message was authored by Bmorgan9088 This message was authored by: Bmorgan9088

Broadband has no wifi connection

My bank was blocked so no payment was being made for my subscription and I got an email saying my broadband is being terminated if I don't pay now so I payed and now my wifi still won't work

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Broadband has no wifi connection

Posted by a Superuser, not a Sky employee. Find out more

After paying have you also setup again your payment method as this will need doing. Once you have done this and your payment has been cleared your broadband should be restored.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Mark39 This message was authored by: Mark39

Re: Broadband has no wifi connection

Posted by a Superuser, not a Sky employee. Find out more

@Bmorgan9088 wrote:

My bank was blocked so no payment was being made for my subscription....


How long for? If you missed two payments, Sky may have cancelled your account.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion