Discussion topic: Returning equipment

This message was authored by: Anonymous · ‎02 Aug 2023

Good morning,

I hope you can help.

I have returned my sky equipment (router) and I have used my own package however I forgot to add some information about the account.

Will it be a big issue?

Looking forward to hearing from you.

Kind regards, Sylvia

This message was authored by: Daniel0210 · ‎02 Aug 2023

@Anonymous
This is mainly a customer helps customer forum so you’re not talking to Sky Customer Services. Sky won’t know who you are from your Community log-in name.

Nothing you can do now other than just make sure you keep the proof of posting very safe and indefinitely.

▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: GD1 · ‎02 Aug 2023

@Anonymous It may, did you get & keep proof of postage as this will need to be retained just in case there are any issues.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Discussion topic: Returning equipment

Returning equipment

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