0

Discussion topic: Blocked sky can't pay got no cards

Reply
This message was authored by: blakemore

Blocked sky can't pay got no cards

I've just been blocked by sky I want to pay my bill off but got no credit cards how do I pay my bill any ideas
Reply

All Replies

This message was authored by: caesarome

Re: Blocked sky can't pay got no cards

Posted by a Superuser, not a Sky employee. Find out more

@blakemore 

If you have Sky then how does your bill usually get paid each month via a direct debit ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for blakemore
Level 1 icon
Topic Author
This message was authored by: blakemore

Re: Blocked sky can't pay got no cards

Yes direct debit my wages were payed in Friday but direct debit was for Wednesday 26th 

This message was authored by: caesarome

Re: Blocked sky can't pay got no cards

Posted by a Superuser, not a Sky employee. Find out more

If the direct debit failed on the 26th then usually Sky would try again 10 days later so during that time your services would only be restricted if this second attempt has failed as well so are they restricted now ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for blakemore
Level 1 icon
Topic Author
This message was authored by: blakemore

Re: Blocked sky can't pay got no cards

Oh so they will take money out of my account and turn my sky back on 

This message was authored by: caesarome

Re: Blocked sky can't pay got no cards

Posted by a Superuser, not a Sky employee. Find out more

What does your bill here show:

 

https://www.sky.com/bill/tv-broadband-talk

 

Usually they wouldn't restrict your services unless the second attempt has failed so are you sure that this isn't what has happened ?

 

If so you will have to find a way to pay this bill yourself either via a credit or debit card.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply