Billing

[Toady7648]

I am getting charged for my TV when I told them about a month ago that the cables to the dish had been cut by builders but they ain't fixed it yet and I am still getting charged for it

[Daniel0210]

That's correct @Toady7648 Billing continues as normal. Hopefully your builders are compensating you for loss of service. Hopefully the engineer visit is coming soon. 

[PeteRG41]

Sky will only compensate for loss of service if it's their fault.

Otherwise, people would just disconnect their Sky box from the cables and claim something happened and therefore gain a payment holiday from Sky.

You'll need to argue this one with the builders and claim appropriate compensation for loss of service and any other damage they might have done.

[peter-marlow+1966]

You could also go to argos or any other store  like b&q or electrical  suppliers  and get a satellite  cable  and unscrew  the damaged  one and replace it  yourself so you  can get your  service  back