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This message was authored by: stonevale

Billing

why are sky charging me for essentual tv then another bill for ultimate tv ?


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This message was authored by: caesarome Answer

Re: Billing

Posted by a Superuser, not a Sky employee. Find out more

Forgetting about your broadband have you made any changes to your TV package and if not what package are you on ?

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This message was authored by: Mark39

Re: Billing

Posted by a Superuser, not a Sky employee. Find out more

Recently downgraded? If so, the bill may cover before and after you downgraded. 

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This message was authored by: stonevale

Re: Billing

I've just added sky broadband  to my package 

when I look at future bills in the app it shows £30 essentials and £9 ultimate ?

New broadband 24 month deal 

I may phone sky for claification

dont think I am in contract anymore for the tv  

They gave me an automatic renewal with discounts last time says till October.

This message was authored by: caesarome Answer

Re: Billing

Posted by a Superuser, not a Sky employee. Find out more

Forgetting about your broadband have you made any changes to your TV package and if not what package are you on ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: stonevale

Re: Billing

Yes I added multi room they sent me a mini 

not renewed contract as my discounts expire in  October , I just thought now if you have sky ultimate it includes essential  maybe they will do it when I have to renegotiate a new deal on tv side of it 

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This message was authored by: stonevale

Re: Billing

Apparantly  ultimate add on is Netflix ... does not make it clear on bill

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